I did some online shopping for Xmas for the family yesterday and today. Generally a fairly positive experience.
Which shop and Knight of the Realm turned it sour though? Surprise, surprise it was Stuart Rose's M&S. Refusing to cope with a German address to start with, goods out of stock but still put in the basket, prices increased on items already in the basket, items put on HOLD but not stating until when.
In the end Thorny, I was left with just three items out of about 12. I cleared my basket and left.
No wonder you're desperate for power as you drive the share price right down.
DW
Sent from my BlackBerry® wireless device
1 comment:
you know my views on M&S all that packaging doesn't make me want to buy from them.
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