I have been suffering for 18 months or so from a monopolist wifi supplier. Variable connections. Breaks in connections for as long as two weeks. 18 breaks in service in a January alone. February started with the first 6 days dead.
I searched in vain for an alternative all of this time and became most frustrated and angry when I realised that these people were managing my business and private life. I need a decent connection for work and for my relaxation, entertainment and so on.
A friend told us about a router they had bought in Switzerland ... good solution but very expensive to buy. It sowed a seed, though.
Then a chance conversation sent us to a local provider of service who offered 4G pocket routers. Really? We looked at their brochure and asked questions. While 4G doesn't reach to our village, it will soon.
I thought about it for a while: it would cost us the same as our current provider per month and the pocket router came free!
I said, I want to take the risk: there's a chance that this will be better ... we did it. We came away with the router and some hope.
We got it home and it works. At times we can get speeds of 5 to 6 Mbps. As importantly, after 5 days, service has been unbroken and because it is a pocket router, we can take it with us wherever we go.
I stopped paying for the old service immediately. They are no more.
Since I have been sending the old providers an sms whenever there has been a significant break of service, I said: they will realise something is different when they realise I have stopped texting them!! After all, we didn't tell them we were leaving since they never told us that their service had stopped. I felt no loyalty to them.
After 5 days they asked how things were going and we told them we no longer needed them. They said oh!
Incidentally I used to send tweets to the head office of our old provider: they never replied.
Another case of monopoly madness.
