It is really not convenient when your travel plans are disrupted. Today, my flight has been delayed by about 8 hours. We got on the plane then we were thrown off.
Well, these things happen. It's what happens next that I find fascinating. Some people are just born bullshitters and being cooped up with a new, captive, audience is meat and drink to them. They can tell their old, tired, boring stories to other victims.
Then there are the people who want to know what if ... what if we don't leave today ... what if I want to transfer to another airline... what if ...
Then there is the food and drink voucher for an amount of money they can buy just about nothing. It's a big, price inflated airport for goodness sake!
Don't forget the passengers who know how to run an airline better than any airline and the passenger who knows all about ticketing and refunds ... la la la.
However, it is still true that this airline, along with most others, is rubbish at keeping their passengers informed. Rubbish.
DW
