I needed to send a package from Abingdon to Halifax and chose DHL. On the web I found the phone number of their nearest office, Leeds. This is what happened; and in each case I started by telling them what I wanted them to do for me..
1 Oh no you need next day delivery for that. Let me give you their number.
Dialled that number.
2 Ah no you've come through to Leeds, I'll give you the number you need.
Dialled that number.
3 Let me put you on hold a second ... I need to give you another number ...
I stopped her and said this is the third number they've given me and I don't need any more. Goodbye.
I then called Parcelforce and for just £14.99 and five minutes of my time they sealed the deal!
DW
Sent from my BlackBerry® wireless device
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