Woke really early and saw on the LHR departures board on the telly that my 0630 fight has been cancelled. I looked for options and found a couple. I ate breakfast and left the hotel at around 0530. Even though it was only about 0545 when I got to T5 the customer services queue was already 100 metres long. I would like to be on the 0740 flight. Oink, oink; airborne pork!!!???
0811 and after two and a half hours in a queue to find another flight I was booked onto the flight I missed yesterday ... The 1050.
Noticed 11 customer service desks not open ... That's more than were open!!
Above the desks is a notice saying:
Welcome to our new home
I was ready make a quip about it saying:
Welcome to YOUR new home!
The BA man appreciated my attitude ... Non threatening and non angry and he gave me TWO refreshments vouchers!! 5 quid each.
In the security queue now at around 0830.
What a palaver.
Two more WCs: one with lock broken and the other where the door doesn't meet the jamb so the lock can't do its job even if it wanted to.
I used one the refreshment vouchers at Pret a manger.
DW
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