The way that second hand car salesmen answer the phone is fascinating. Here's a couple of examples: Ring ring ... Car Salesman 1: Yes Me: Is that XYZ cars? Car Salesman 1: Yes Me: Do you still have that XXX for sale? Car Salesman 1: No At this point I expect a follow up with some attempt to convince me that another car they have is well worth a look instead but I got silence! Ring ring ... Car Salesman 2: Hello Me: I see that you are selling a XXX is it still available? Car Salesman 2: Yes Me: Can I come and see it? Car Salesman 2: Yes Me: Are you open tomorrow [Sunday]? Car Salesman 2: Yes Me: What time would be best? Car Salesman 2: What time would suit you? ... Where do they get their training??? DW