19.1.09

How to Write a Request ... NOT

Everyone here knows that if they write to me with a request for help and/or information, I will help if I can. I certainly try to ensure that I reply and explain if I can't help.

Yesterday, I received this message:

hi,

I need the model answers for AQA GCE Report on the examination, january 2006 business nad management (P&O)

THANK YOU

That's it, no how do you do or yours sincerely ...

This morning I did something I have never done before, by replying as follows:

Well, thank you for sharing that with me!

Usually in such cases I reply properly and ask them to introduce themselves and usually they do!

DW

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